Planning events that rely on technology can take the events to new levels, but can also introduce new difficulties to programming. What happens if your internet drops out or the platform shuts down? Sohini Mitra, Vice President of Experiential Services at Impact XM shared her suggestions with BizBash.
“And lean on your team, notes Sohini Mitra, vice president of experiential services at Impact XM. ‘Your event staff will be crucial for information dissemination,’ she says. ‘The speaker management producer should communicate directly with the speakers on delays, technical difficulties or cancellations. As part of your contingency plan, you should have draft emails ready to go covering a multitude of potential mishaps so you can shoot out the emails in a timely fashion to let the attendees know there is a problem and a potential resolution.'”
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